Customer Service Posts

Holiday Gift Guide: Gift ideas for that special person who needs a predator deterrent solution

By Katie Berning
The most wonderful time of the year is here! Have you started holiday shopping? Though a fun tradition, holiday shopping can be stressful. So, this year, we say, “Skip the stress”, and choose Nite Guard.

Give the gift of Nite Guard this holiday season. Do you have loved ones in need of an effective, maintenance-free nighttime and daytime predator deterrent? Nite Guard Solar and our Repellent Tape are proven effective at deterring nocturnal and diurnal predators. read more >

Tilly's Nest Giveaway of 4 Nite Guard Solar Lights

By Nite Guard LLC
In honor of her book release, Melissa Caughey of the popular chicken keeping blog, Tilly's Nest, is giving away a set of Nite Guard Solar lights ― that's 4 of our predator control lights! About her experience using Nite Guard Solar lights, Melissa says, “[f]or years, we have had great success with keeping nocturnal predators at bay from our chicken coop and run by using [Nite Guard Solar].” read more >

Why isn't Nite Guard 100% effective all the time?

By Katie Berning
We sometimes have customers ask us, “We see many positive reviews on your product, but also some bad ones once in a while as well. Why is this?” Our answer is simply that yes, sometimes our product doesn’t work. Wow…that’s pretty honest of us to admit, but that’s what you should expect from a family owned and operated business that stands behind its product. We have always been up front with our customers about Nite Guard not always being 100% effective... read more >

Blog of customer in South Africa

By Katie Berning
Check out the blog of a customer of ours in South Africa! http://www.farmerangus.co.za/2013/01/07/what-is-an-eggmobile-more-about-our-laying-hen-operation/ read more >

A Company that Stands Behind Their Product

By Katie Berning
We received another great letter in the mail today that I wanted to share. Philip Bryson from Longmont, CO writes: This is a belated note to express our thanks to you for having replaced a Nite Guard Solar unit, bought through a poultry website, which had not worked. The replacement you sent works well and we've been very pleased. We're grateful to you for having stood behind your product... read more >

Letter of Thanks from Bay Minette, AL

By Nite Guard LLC
We received a wonderful letter/testimonial recently from a customer in Bay Minette, AL. I wanted to share! I have to tell you how pleased I am with the Nite Guard Solar. A friend had (4) around his hen house and told me they worked. I've lost at least 8 or 9 chickens and I trapped 1 opossum. I ordered 4 Nite Guards and since then I haven't lost even 1 chicken! They are GREAT and I'm telling friends and family that have birds all about them. My cousin, who has a quail farm, is very excited to get them as well, as I related what they have done to her over the phone. I will see her in person Friday and also give her your phone number and info... read more >

Recent South Dakota Coyote Test Proves Successful

By Nite Guard LLC
We recently had several farmers and ranchers from South Dakota participate in a test of our product against their coyote problems. The results were impressive! We believe that there is NOTHING else out there on the market that will STOP coyote problems like our original Nite Guard Solar device will. Read about a current article that was printed in Best of Farm Show 2012...talking about purchasing PEACE OF MIND from a company that stands behind you offering information, guidance, and support to eliminate your predator problem... read more >

Happy Thanksgiving!

By Nite Guard LLC
On behalf of the entire Nite Guard Family, we would like to wish you a very happy and bountiful Thanksgiving! We feel blessed to have been given the opportunity to help with your predator control needs for the past 14 years! Thank you! read more >

Growing our Fan Base on Facebook!

By Nite Guard LLC
It's been exciting to watch the growth of our fans and followers on Facebook! We enjoy the interaction that we get to have with our customers both via our blog here and via our Facebook Page! If you haven't signed up to follow us yet on Facebook, check us out there! You will also receive a code for Free Shipping on your next order when you FRIEND us on Facebook! Check us out... read more >

Nite Guard Customer Service

By Katie Berning
Just sharing another positive comment from our customer, Tasha Anthony in Maryland. "Wow! Thank you so much! I love these lights and your customer service is awesome... read more >

Nite Guard LLC on Facebook

By Katie Berning
We're working on a new Facebook page for Nite Guard. Please check it out and "like" it! read more >

Is Nite Guard Solar Motion Activated?

By Katie Berning
Is Nite Guard Solar motion activated? This is a common question we get from our customers and the answer is very important...no it is not! The light was designed to be light sensitive and activate automatically instead of activating from motion. We felt it was key that the predator see the light flash from a distant, instead of triggering the light by being... read more >

Pleasure to talk with our customers

By Katie Berning
One of the highlights of my job is having the opportunity to meet and speak with our customers. In just a 5-10 minute conversation we can learn a lot about our customers. We learn what they like to grow in their garden or how their family sheep business got started. We also learn about their frustrations with the predator animals that are damaging that garden or destroying their lambs. It makes me proud... read more >

Longevity of lights keeps customers happy

By Nite Guard LLC
We continually work at advancing the science behind the product here at Nite Guard, LLC. You will notice soon on all Nite Guard Solar® units being sent out that we now have our logo stamped on the front of them, and our contact information stamped on the back of them. These are "noticeable" changes...but we are always working on changes on the internal parts of the unit as well...changes that make them even more weatherproof... read more >

Welcome to the Nite Guard Solar Blog!

By Nite Guard LLC
Well, we've done it! We are officially entering into the world of blogging here at Nite Guard, LLC. We are excited to be able to stay connected more closely to our customers and dealers by offering weekly news on what's happening around here at Nite Guard. One of the primary reasons we have started this blog is that we receive SO MANY GREAT testimonials from customers and we really want to share their experiences and feedback with as many people as possible. read more >